Robotic Support



Assistec's know-how for innovation

At Assistec, our services are distinguished by their innovative approach, which focuses on addressing the specific needs of customers.

Our expertise in robotic support has developed through our extensive hands-on experience in operating and servicing machine tools, as well as providing electronic and mechanical support.

Advantages of robotic support:

  • Customised solutions: service packages are custom-tailored to meet individual requirements
  • Specialised technicians: the team of technicians is highly qualified and stays current on the latest developments.
  • Scheduled Maintenance: through meticulous planning, the components of the robotic cells equipped with a Fanuc robot are maintained in peak operating condition.
  • Prompt response: in the event of any problems, on-site interventions are promptly scheduled as soon as the call is received.
  • Fast repairs: parts are repaired within 3-5 working days.

Our robotic support services include:

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  • Software and PLC Logic Support: programming, installation and management of software and PLC Logic to optimise performance.
  • Advanced Remote Assistance: the use of the IXON router enables remote support and assistance to be provided quickly and effectively.
  • On-site interventions: Assistec technicians are readily available for on-site support, swiftly resolving any issues that cause downtime.
  • Simplified monitoring: a mobile app allows machine data to be monitored from any web-enabled device or smartphone.
  • Preventive maintenance: careful maintenance planning is key to preventing downtime and ensuring continuous operation.
  • Electronic and Mechanical Support: our technicians possess expertise in both the electronic and mechanical aspects of Fanuc robots and cobots.
  • Electronic Repair Workshop: a workshop dedicated to electronic repairs ensures fast and effective solutions.

If you own one of our RoboFeed systems or a robotic cell featuring a Fanuc robot, Assistec is your ideal partner for optimising performance and rapidly resolving any problems that may arise.

For more detailed information, please visit our RoboFeed website!